How do we protect your privacy when you access DCH?
What information do we collect?
We keep your name and contact details on a central health record for most parts of our service. Other details such as your care plan and information about your health are recorded each time you visit. We make sure you consent to care before we provide any treatment.
Why do we collect your information?
The information we collect helps us to keep up-to-date details about your needs, so we can provide the best possible service for you. This information helps us to plan our services.
Who else sees information about you?
Your information can only be seen by the professionals in this service involved in your care. We only release information about you if you agree, or if required by law.
What say do you have in what happens to your information?
You have a say in what happens to your information. We rely on the information you give us to help provide the right care for you. We respect your right to decide not to share some of your information or to restrict access to your health record, but this may affect our ability to provide you with the best possible services. Please talk to us if you wish to change or cancel your consent.
How do we protect your privacy?
We are committed to protecting the confidentiality of your health record and we ensure that information is stored securely. The privacy of your information is also protected by law.
Can you access your information?
It is your right to request access to your information and to ask for it to be corrected if necessary.
Any other questions?
The Dianella Community Health Privacy Policy Statement is available at each site or download via the following links. For all other inquiries, please contact the Privacy Officer, Sharyn Rognrust on 03 9306 5611.
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